DeciTech AI
Privacy Policy
DeciTech AI ("we", "us", or "our") is committed to protecting the privacy and security of personal data. This policy explains how we collect, use, store, and share information when you visit our website, request a demo, or use our decision intelligence platform and related services.
1. Who we are
DeciTech AI is a technology company based in Bahrain, providing AI-driven decision intelligence solutions to enterprises across the GCC.
Registered address: Shop No. 71, Building 79, Road 2802, Block 428, Seef, Bahrain
Email: Info@decitech.ai
Phone: +973 3737 3746
2. Data we collect
Depending on how you interact with us, we may collect:
- Contact details (name, email, phone number, company name, job title)
- Account and authentication information for platform users
- Operational and business data uploaded or integrated into our platform on behalf of clients
- Technical data (IP address, browser type, device information, usage logs)
- Communications you send to us (demo requests, support enquiries, partnership discussions)
3. How we use your data
We process personal data to:
- Provide, operate, and improve our platform and services
- Respond to enquiries, schedule demos, and manage client relationships
- Generate AI-driven insights and decision support as contracted with clients
- Maintain security, prevent fraud, and ensure system integrity
- Comply with legal and regulatory obligations under Bahrain PDPL and applicable GCC laws
4. Legal basis for processing
We process personal data based on one or more of the following grounds: your consent, performance of a contract, our legitimate business interests (where not overridden by your rights), and compliance with legal obligations under Bahrain PDPL.
5. Data residency and transfers
DeciTech AI is committed to GCC data residency. Client operational data is processed and stored within approved infrastructure in the GCC region unless otherwise agreed in writing. Where data must be transferred outside Bahrain or the GCC, we implement appropriate safeguards consistent with PDPL requirements, including contractual protections and prior notification where required.
6. Data retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, meet contractual obligations, or comply with applicable law. Retention periods vary by data type and are defined in our client agreements and internal data retention schedules.
7. Your rights under Bahrain PDPL
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where legally permitted
- Object to or restrict certain processing activities
- Withdraw consent where processing is consent-based
- Lodge a complaint with the Personal Data Protection Authority in the Kingdom of Bahrain
To exercise your rights, contact us at Info@decitech.ai. We will respond within the timeframe required by applicable law.
8. Security
We implement technical and organisational measures including encryption, access controls, audit logging, and regular security assessments to protect personal data against unauthorised access, loss, or disclosure.
9. Third-party processors
We may engage trusted sub-processors (such as cloud infrastructure providers) to support our services. All sub-processors are bound by data processing agreements that meet PDPL standards and are limited to processing data on our instructions.
10. Cookies
Our website uses cookies and similar technologies. For details on the cookies we use and how to manage your preferences, please see our Cookie Policy.
11. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact
For privacy-related questions or requests, contact our data protection team at Info@decitech.ai or write to us at our Seef, Bahrain address listed above.